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My Auto Parts Giant Review
Auto Parts Giant is a distributor of auto parts for most years, makes and models of cars, trucks and motorcycles. The local auto parts stores are fine for some stuff, but they have a limited inventory. In contrast, Auto Parts Giant keeps more than 1 million parts in stock at all times. In the rare event that they do not have a part, they can special order it for you.
I fancy myself a bit of a car chic, but even for those who don’t even know how to change the oil, Auto Parts Giants makes ordering parts easy. Their search features allows users to enter the year, make and model of their vehicle. Then, only parts that fit that car will show up in searches.
Auto Parts Giants carries all manner of car parts from oil filters to engine computers. Their huge warehouses also mean that they can offer a lower price than some of their competitors.
Is Auto Parts Giant Worth It? – Key Features and Benefits
Auto Parts Giants has quite a few things going for them.
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They offer 24/7 phone ordering. This is a great feature for those who work on their cars at odd hours and would like the chance to ask questions to a live person.
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Their huge inventory means that you will likely have a shorter wait to get the parts you need.
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Their search feature is very user friendly.
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They offer lower prices than many brick and mortar auto parts stores.
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They offer free shipping on all orders over $50
- You can return core parts for credit, just like you would at your local parts store
Navigating around the site is simple. You can assemble a quote and then order when you’re ready. Another big plus is that they don’t make a fuss about returns. You can return items for a full refund as long as they are unused and in the original package.
Auto Parts Giant Cons – Disadvantages
While I have had mostly positive experiences when dealing with Auto Parts Giants, there are some things that I wish were different.
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If you cancel an order once your payment has been processed, you have to pay a 10% cancelation fee.
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When you go to a local parts store you can turn your core part in on the spot for credit. With Auto Parts Giant you have to fill out a form and send the part in, which is a bit more of a hassle.
- Because they do have such a huge inventory, they sometimes send the wrong part. That has happened to me two different times causing a delay in whatever project I was working on.
What Stores Might be Better than Auto Parts Giant
Key competitors include:
How Does Auto Parts Giant Compare to Similar Merchants?
I have spent quite a bit of time looking at many competitor’s sites. Most of them are just as easy to use. The phone ordering hours vary, and it doesn’t get any better than the 24/7 service offered by Auto Parts Giant. As for customer service, I have always had a good experience with Auto Parts Giant. It’s quite easy to get a person on the phone and they try to resolve my issues as quickly as possible.
With some competitors, the hold times were longer, but in the end they all work to fix whatever the problem might have been.
One site that I looked at was JC Whitney. They also have a huge inventory and great customer service. One thing that they had that was a leg up on Auto Parts Giant was a one year warranty on millions of their parts. This is in comparison to the 90 days offered by Auto Parts Giant.
Another competitor is Parts Train. While Auto Parts Giants keeps over a million parts in stock, Parts Train specializes in parts that are difficult to find. Depending on what my needs were, I might start with Parts Train if I knew the part was going to be a challenge to find.
As far as price comparisons, with millions of parts, it would be impossible to say that one site is always going to beat another’s price. I usually search two or three sites for whatever parts I need and just see who has it for the best price.
What is the Cost?
It wouldn’t make sense to provide a price list, because there are just too many parts. Below are a few facts relating to the costs of ordering parts from Auto Parts Giant.
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They offer free shipping on all orders over $50
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You can return unused items for a full refund. Certain parts must not have been opened.
- If you cancel your order before the payment has been processed there is no cancelation fee.
Because they process orders so quickly, unless you cancel right away, you will likely miss this window and will have to pay a 10% cancelation feel.
Auto Parts Giants promises low prices, and you will find that many items are available at a big discount compared to the prices that you would find at your local parts store.
What are Others Saying?
As I read through what some other customers had to say about Auto Parts Giant, I found that others also had similar experiences as I did with getting the wrong parts. One man said that he had to send parts back three times and still didn’t get the right item. He eventually gave up and special ordered the parts from his local auto supply store.
Another customer said that she is often able to find parts that are not available locally. Even with the time it takes for the items to ship, she feels that it is still better than waiting for special orders through her local stores.
In general the reviews are largely positive and customers tend to be happy with the pricing and selection.
Any Promotional Coupons for Auto Parts Giant? How to Buy at a Discount
As affiliates of AutoPartsGiant.com, we regularly check for coupon codes and promotional deals that work so that you will get the best prices. If there are any Auto Parts Giant coupon codes or discounts available today you will find them at the top of this page.
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