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My Cruiser Customizing Review
Cruisercustomizing.com is not just an online store offering a broad range of products and brands for the metric cruiser bikers at low prices. It is more than that. It is an online gathering place for motorcycle enthusiasts. The business was founded over nine years ago by Uwe Druckenmueller, who came from Germany to the U.S. to study computer science. The Cruisercustomizing.com website combines its knowledge of the internet with its love of motorcycles.
Cruiser Customizing Tip of the Week Series
The Tip of the Week video series are instructional “how to” videos that provide useful information and feature interesting products for bikers, like this Chrome Axle Nut Cover and this Peacemakers Exhaust System.
Tip of the Week: How to Install the Chrome Axle Nut Covers
Tip of the Week: How to Reduce the Exhaust Sound of Your Motorcycle
Today, the executives and other members of the cruisercustomizing.com team are all themselves riders. Bikers can become members of the site’s cruiser customizing community, which allows them to connect with other motorcyclists to exchange advice and share experiences, photos, and videos. Membership is free.
Among the many product categories that you can shop on the site are:
- Wheels and Tires
- Chrome Accessories
- Bars and Grips
- Lighting, Electrical, Audio
- Performance Parts
- Sissy Bars and Luggage Racks
- Riding Apparel
- Bike Body Parts
- Books, Magazines, and Videos
- Locks, Alarms, and Covers
In short, if it’s associated with a motorcycle, you’ll probably find it on Cruisercustomizing.com.
Is Cruisercustomizing.com Worth It? – Key Features and Benefits
Here is what differentiates CruiserCustomizing from other motorcycle accessories stores
For each product they carry they provide a video that explains how the product works, like this Schampa Double Layer Neckgaiter.
The site allows you to browse the various categories or search for products that are especially designed for your brand and model of motorcycle. I was able to find a Choke Knob Cover for a Suzuki C90T quickly and easily. A lot of other websites carry only universal parts.
The over 100,000-member cruising community feature of this website is unique. It even allows members to post free classified ads for accessories that they want to sell. The ads are categorized by bike model, so it makes it easy to find what you need if you’re on the buying side of the transaction.
The website has pictures and bios of the company’s team. Seeing who you are dealing with and reading about their backgrounds gives you confidence that you’re dealing with a reputable company with a knowledgeable staff.
Member reviews are posted on the product pages—and there are over 400,000 reviews. This makes it easy to read what other customers think about a product before you buy it.
- In the "Clearance" section, you can find promotions and discounts.
- Support is available through live chat or phone
I really appreciate the videos on the product pages the most. I found them very educational, especially those that provide tips about the product category. I learned about the benefits of wearing chaps when riding and how to differentiate among the variety of chaps available.
Cruisercustomizing.com Cons – Disadvantages
Shipments to international destinations may involve import taxes and duties that the customer is responsible for paying so it is hard to determine what the actual total cost of your purchase is going to be. Although there is a statement on the website that there is no way the company can estimate those charges, I am dubious about that since I’ve reviewed other online stores that seem to be able to do so.
- Shipping charges to any location other than the 48 contiguous U.S. states are only provided once your order is placed. I would like to know what the extra cost will be before I place my order.
What Stores Might Be Better Than Cruisercustomizing.com?
Key competitors of Cruiser Customizing are:
- Cycle Gear
- Cheap Cycle Parts (read review and get coupons for Cheap Cycle Parts)
- Bike Bandit (read review and get coupons for Bike Bandit)
- Motorcycle Parts and Accessories
- Motorcycle Toy Store
- Motorcycle Apparel
- Motorcycle Superstore (read review and get coupons for Motorcycle Superstore)
How Does Cruisercustomizing.com Compare To Similar Merchants?
I looked at a couple of other websites that are in direct competition with Cruisercustomizing.com. The first was Cycle Gear.
Cruizer Customizing vs Cycle Gear
Unlike cruisercustomizing.com, Cycle Gear operates 95 brick and mortar stores in 26 states in addition to its internet store. Like cruisercustomizing.com, you are able to shop for products by brand name; however, you cannot shop for products for your specific bike. The website carries only universal parts and accessories, designed to fit a variety of brands and models. They also don’t have the selection of tires that the cruisercustomizing.com online store has; Cycle Gear carries only three tire brands.
Ground shipping on domestic orders of $79 or more is free. Cycle Gear is much clearer on its shipping charges than Cruisercustomizing.com. Domestic shipments for less than that are charged a flat rate of $6.99. The flat shipping rate to Canada is $24.99, and shipments to other worldwide locations are charged a flat rate of $49.99. There may be an additional fee for oversized items however.
Cruizer Customizing vs Motor Cycle Toy Store
The second merchant I researched was motorcycletoystore.com. Like cruisercustomizing.com, it is strictly an internet store. Unlike Cycle Gear, it does allow you to shop for parts and accessories for your specific bike, and while the site is set up a bit differently from cruisercustomizing.com, it is equally easy to find what you’re looking for quickly on motorcycletoystore.com.
Motor Cycle Toy Store does not offer the cruising community feature that Cruizer Customizing has, nor does it have the product reviews and videos, so shopping on Motorcycletoystore.com isn’t quite as informative and entertaining. It also has an offline chat feature while cruisercustomizing.com provides for an online chat. It offers free ground shipping within the continental U.S. for orders over $99, and oversized items incur an additional fee. Similar to cruisercustomizing.com, the website does not provide any estimate of shipping charges to locations outside the contiguous 48 states.
What Is the Cost at CruiserCustomizing.com?
The cost of the products varies greatly by category and brand. To give you an idea, some sample prices are:
- Dunlop Elite 3 Radial 250/40R18 Rear Custom Tire = $205.99
- Men’s Tourmaster Epic Waterproof Jacket = $215.99
- ZIR Nomad Half Helmet = $69.95 (clearance special)
- Pro-One Chrome Billet choke Knob Cover For Suzuki C90T = $17.95
- Saddlemen Express Crus’n Slant Bags – Jumbo = $157.99
- Women’s Power Trip Powerglide Leather Chaps = $143.99
There is free standard shipping within the continental U.S., but if the order is less than $199, a handling charge of $8.95 will be assessed. As noted earlier, shipping costs on orders to other locations are provided only when the order is placed, and any import taxes or custom duties are borne by the customer.
One more step towards customer satisfaction, the store accepts all major cards including Discover, BillMeLater, and MasterCard, Visa and American Express among others. Customers can also get in touch with the customer service team by calling them on the toll free number.
Returns of new, unused, uninstalled merchandise are accepted within 60 days of the date the item was shipped.
What Are Others Saying? Testimonials – Feedback – Comments
There are numerous customer testimonials on cruisercustomizing.com praising the product selection, prices and knowledgeable customer service offered by the company. A number of them point to being able to be part of the community that the website offers. The external reviews are also largely positive although a recurring theme of the negative ones was not receiving orders in a timely fashion. There was a suggestion that the website advertises parts that aren’t in stock and then has to find them before they can ship.
Any Promotional Coupons for Cruiser Customizing? How to Buy at a Discount
As affiliates of CruiserCustomizing.com, we regularly check for coupon codes and promotional deals that work so that you will get the best prices. If there are any Cruiser Customizing coupon codes or discounts available today you will find them at the top of this page.