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My Melrose Jewelers Review
Melrose Jewelers is an online retailer of Rolex watches and other luxury timepieces as well as fine diamond jewelry. Though they are located in Los Angeles, their websites serve people in the U.S., Canada, and the United Kingdom, continental Europe, Latin America, Asia and the Middle East. Since 2008, they have shipped watches all over the world. They employ master watchmakers to restore to original factory specifications Rolex and other luxury watches and they insure that the watch they sell is restored to showroom mint condition.
Their site features an extensive education section to insure that customers understand the history of their timepiece, the models names, and comparison of various models, care and restoration, and the identification of genuine vs. counterfeit timepieces. A helpful glossary explains terms used to describe the watches and vary from words such as “chronograph” to “subsidiary seconds”.
They have posted a number of educational videos on Youtube, like the following:
Their key offerings are:
- Rolex Watches
- Luxury Watches
- Diamond Jewelry
- Engagement Rings
Is Melrose Jewelers Worth it? – Key Features and Benefits
My research showed that Melrose Jewelers are worth it because:
Each watch carries a two-year warranty on functionality. If for any reason it stops functioning during normal use, it can be shipped back overnight at Melrose Jewelers’ cost and be repaired or replaced for free.
Each Rolex carries a lifetime authenticity guarantee. If you find it not to be genuine, for whatever reason, it can be returned for a full refund or exchange, forever.
They feature a no risk 3-day return/10 day exchange policy. If your watch is not as pictured or described on their website, you can get a full refund or exchange.
Melrose Jewelers is a member of the Gemological Institute of America. This membership indicates that they are a respected member of the watch industry.
Melrose Jewelers is also a member of the Jeweler’s Vigilance Committee. This insures that any diamond purchased from them is a conflict-free diamond which has been imported through the Kimberly process.
- Each order is shipped free via FedEx Overnight. This ensures that a signature and a valid government issued ID are required to receive delivery of your purchase.
Melrose Jewelers Cons—Disadvantages
The online statements about them vary from wonderful to awful. While many of the people liked their experience and said so, the Rolex Forum folk seemed to be only negative about them.
What Stores Might Be Better Than Melrose Jewelers
How Does? Compare to Similar Merchants
I looked into two of these merchants.
The first one I used to compare to Melrose Jewelers was Jomashop. They were established in 1987 in Brooklyn and they offer wholesale and retail luxury goods. Their website is much more extensive than Melrose Jewelers, and they offer many more brands of watches. They also offer free shipping and a 30 day money back guarantee. They only sell new items. Their Rolex Datejust Stainless Steel Mens Watch 116200RSJ was on sale for $4,568. Since they do not sell only new items, Melrose Jewelers has no comparable offering.
The second one I used to compare to Melrose Jewelers was Bernard Watch Company. They are a Texas based watch dealer and have been buying, selling and trading watches since 1990. Their online store opened in 1996. Their website is less impressive than Melrose Jewelers, but their information is excellent. Their shipping is exclusively FedEx and items over $8000 must be shipped via Priority Overnight. They price their “never worn” Cartier –Tank Francaise at $4820 and the Melrose Jewelers price for the same watch is $5,275. Bernard’s reputation online is excellent.
What is The Cost?
Melrose Jewelers sells more Rolex watches than other brands. Their prices for some of the more popular offerings are:
- Men's Champagne Dial Rolex Day Date President $10,925
- Ladies Champagne Dial Rolex Super President $10.925
- Ladies Stainless Steel Pink Dial Channel Set Bezel Rolex Datejust $4,625
- Ladies Mother of Pearl String Diamond Dial Rolex Super President $12,125
- Ladies Full Pave Pave Diamond Dial Rolex Datejust Super President $12,925
- Men’s Black Mother of Pearl Dial Rolex Day Date Super President $15,325
These prices are not out of line with other prices listed on the internet. All are shipped free overnight via FedEx, and carry a 2 year warranty.
What Are Others Saying? Testimonials—Feedback—Comments
Their website features a few testimonials of very satisfied customers who are praising the fact that the company offers affordable watches, and ships them within a day. However, a search of the web finds conflicting comments: some customers rave about their wonderful service and others say they are a scam. As the largest online seller of Rolex watches, they are sure to gather some flack.
RolexForums.com contains some very old (2008) disturbing reports, but since then most of the complaints that are put forth seem to have been resolved by the company. Insider pages (a Los Angeles website) lists 21 recent (2011) reviews of Melrose Jewelers. All are positive.
Any Promotional Coupons for Melrose Jewelers? How to Buy at a Discount
As affiliates of Melrose Jewelers, we regularly check for coupon codes and promotional deals that work so that you will get the best prices. If there are any Melrose Jewelers coupon codes or discounts available today you will find them at the top of this page.